Shipping & Handling
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the World, ensuring that we provide the very highest levels of responsiveness to you at all times.
The shipping and handling time frame for order delivery are as follow:
Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and China Post process the orders, which typically takes an additional 2-4 days.
Shipping time: This refers to the time it takes for the items to be shipped from our warehouse to the destination. International delivery usually takes about 15-45 days. US orders are shipped by e-packet, which is a US Postal Service. After processing and leaving the warehouse, items usually take between 7-14 days to arrive to their destination but can take longer from time to time.
Track Orders: To provide you with the ease of mind, we have selected shipping partners that will be able to provide you with tracking. You may track the status of your package at our page.
Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at firstname.lastname@example.org if you believe you have provided an incorrect shipping address.
To keep our prices competitive, our products are produced in factories and stored in warehouses in various locations. They are then shipped directly to you without going through any middlemen. As such the products you ordered might be delivered to you in different packages, with separate tracking numbers.
Shushachic.com is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier.